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File #: 25-1672   
Type: Consent Status: Agenda Ready
File created: 4/7/2025 In control: Mayor and Council
On agenda: 6/16/2025 Final action:
Title: Award and authorize the City Manager to Execute a Rider Agreement for the purchase of comprehensive technical support services with DSI (DISYS Solutions Inc.) of Ashburn, VA to renew the City's expiring support agreement for a wide range of support services, including hardware replacement, software updates, technical assistance, and proactive diagnostics, required to maintain functionality of the City's productional network, security and telecommunications infrastructure in an amount not to exceed $1,190,015.26.
Attachments: 1. Attachment 1 - Draft _DISYS Solutions Smartnet Rider Contract 2025_COR accepted edits 6.3.25 rev 6-5-2025, 2. Attachment 2 - CISCO16744H- 3 year (Annual Payments)_3
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Subject

title

Award and authorize the City Manager to Execute a Rider Agreement for the purchase of comprehensive technical support services with DSI (DISYS Solutions Inc.) of Ashburn, VA to renew the City’s expiring support agreement for a wide range of support services, including hardware replacement, software updates, technical assistance, and proactive diagnostics, required to maintain functionality of the City’s productional network, security and telecommunications infrastructure in an amount not to exceed $1,190,015.26.

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Department

IT

 

Recommendation

Staff recommends the Mayor and Council award and authorize the City Manager to

Execute a Rider Agreement for the purchase of various hardware, software, support, and professional services with DSI (DISYS Solutions Inc.) of Ashburn, VA to renew the City’s expiring technical support services, required to maintain functionality of the City productional network, security, and telecommunications infrastructure in an amount not to exceed $1,190,015.26.

 

Discussion

This contract award will enable the City to continue offering secure network, security, and telecommunications services to all city staff and the public and is required to maintain functionality of City’s IT infrastructure.

 

Mayor and Council History

This is the first time this item has been brought before the Mayor and Council.

 

Procurement

This purchase rides the University of Virginia, Virginia Higher Education Procurement Consortium (VHEPC) contract UVA-AGR-IT-000183-DISYS. The University conducted a competitive procurement for these goods and services.

 

The Rockville City Code Sec. 17-71. - Cooperative procurement authorized states at subsection (b): “The City may contract with any contractor who offers goods, services, insurance, or construction on the same terms as provided other state or local governments or agencies thereof who have arrived at those terms through a competitive procurement procedure similar to the procedure used by the City.”

 

 

The Virginia Higher Education Procurement Consortium (VHEPC) issued a Request for Proposal (RFP) for broad range of technology products, services and solutions, including Smartnet technical support services. On February 28, 2020, VHEPC awarded a contract to DISYS Solutions, Inc. to provide Smartnet services with a contract term through December 31, 2025, with two (2) two-year renewal options.

 

DISYS Solutions, Inc. is offering the Smartnet services on the same terms as provided in the VHEPC Contract UVA-AGR -IT-000183-DISYS. The services are being offered on these same terms even if the City Agreement extends beyond the term of the VHEPC Contract.

 

In accordance with Rockville City Code, Section 17-39(a), Awarding Authority, all contracts involving more than two hundred fifty thousand dollars ($250,000.00) shall be awarded by the Council.

 

DISYS Solutions, Inc. is a non-Minority, Female, Disabled or Veterans (non-MFD-V) business.

 

To view draft contract, please see Attachment 1.

 

To view quote, please see Attachment 2.

 

To view all contract documents, click link below:

<https://www.swisstransfer.com/d/e21361e9-f241-428f-a75d-5cc13c0a5cf9>

 

Fiscal Impact

Sufficient appropriations will be available in the FY 2026 Operating budget for this renewal within the IT Voice Communications and IT Security divisions as of July 1, 2025.  The first-year cost is $396,671.25 with two one-year renewal options at the same annual cost.  All future appropriations are subject to Mayor and Council approval.

Next Steps

Upon Mayor and Council approval, the Procurement Division will complete the execution of the Rider Agreement with DSI (DISYS Solutions Inc.) for the purchase of technical support services.